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Kokura Izutsuya

Founded in 1935 in Kokura in Kitakyushu City of Fukuoka Prefecture. The only department store in Kitakyushu City with a long history of working closely with the local region.
From walkways connecting the main and new buildings, visitors can enjoy the view of Murasaki River flowing through the center of the city and the beautiful Kokura Castle, the symbol of Kitakyushu.

Tax-Free

Shop for clothes, food, and souvenirs, and enjoy Japan!
For our visitors from overseas, we will handle the procedure to have you exempt from paying the consumption tax.
The tax exemption process is handled on the 8th floor Gift Voucher Shop in the New Building.
・Consumption tax is fully refunded.
・We do not charge a fee to handle the tax exemption process.
Guide to consumption tax exemption process

Foreign Currency Exchange

Foreign currency exchange machine is located on the 1st floor of the New Building.
The following currencies can be converted into Japanese yen.

currency

[Accepted Currencies]
US dollar, Euro, UK pound, Australian dollar, Chinese yuan, Hong Kong dollar, South Korean won, Taiwan dollar, Singapore dollar, Thai baht, Indonesian rupiah, Malaysia ringgit

Payment methods

Credit Cards
Visa, Master, JCB, American Express, Diners Club, UnionPay 銀聯
QR code payment
Alipay（支付宝）, WeChat Pay（微信支付）

Store Information for the Kokura Location

Izutsuya Department Store, Kokura Location
1-1 Senba-machi, Kokurakita-ku
Kitakyushu 802-8511
093-522-3111 (main switchboard)
Hours: 10:00 a.m.–7:00 p.m.

Special Event Information for the Kokura Location

January 22nd (Wed.)
– February 14th (Fri.) Chocolat Specialite
February 16th (Sun.)
– 25th (Tues.) Izutsuya’s 90th Anniversary & Niigata/Nagoya Products Exhibition
February 27th (Thurs.)
– March 3rd (Mon.) Big Sale on Furniture and Home Décor

Floor Guide

Main Building

  • 9F

    Rose Shop / Rose Garden / Beauty Treatment & Nail Salon “Socié” /
    Okonomi (food) Stand “Biore”
    Escalator Elevator Smoking Area Baby Chair / Baby seat Restrooms Juice Vending Machine Cafe

  • 8F

    Food Court “Gourmet Square” / Event Area / Fashion Mart
    Escalator Elevator Baby Chair / Baby seat Restrooms Coin-operated Locker Juice Vending Machine Public Phone Smoking Area Restaurant
    Connecting Walkway▶︎

  • 7F

    Infant & Children’s Clothing / Maternity / Stationery Goods & Toys/ School Uniforms / Household Appliances (Best Denki)
    Escalator Elevator Baby Chair / Baby seat Restrooms Baby Play Area Rest Area Juice Vending Machine

  • 6F

    Japanese & Western-style Ceramics / Furniture & Interior Goods / Bedding / Lifestyle Goods / Gifts
    Escalator Elevator Baby Chair / Baby seat Restrooms Wheelchair Access Restrooms Rest Area Juice Vending Machine

  • 5F

    Men’s Floor (men’s suits, formal wear, casual wear, Western-style goods, shoes, bags, undergarments, large sizes) / Travel Goods
    Escalator Elevator Baby Chair / Baby seat Restrooms Rest Area Smoking Area Juice Vending Machine Cafe
    Connecting Walkway▶︎

  • 4F

    Women’s Apparel / Large-size Women’s Apparel / Women’s Undergarments & Lingerie
    Escalator Elevator Wheelchair Access Restrooms Baby Chair / Baby seat Restrooms Ostomate-compatible restroom Powder Room Rest Area Juice Vending Machine

  • 3F

    Women’s Apparel / Petite Women’s Apparel / Women’s Formal Wear / Handbags & Wallets
    Escalator Elevator Baby Chair / Baby seat Restrooms for Ladies Powder Room Rest Area Juice Vending Machine Smoking Areafor Ladies
    Cafe

  • 2F

    Global Boutiques / Women’s Shoes / Women’s General Merchandise / Watches
    Escalator Elevator Baby Chair / Baby seat Restrooms for Ladies Rest Area Juice Vending Machine

  • 1F

    Global Boutiques / Cosmetics / Free Shuttle Bus to Parking in Bashaku
    Escalator Elevator Coin-operated Locker Baby Chair / Baby seat Restrooms Wheelchair Access Restrooms Ostomate-compatible restroom Store Information Cell-phone Charge Service(Paid) Juice Vending Machine Public Phone Bus terminal AED

  • BF

    Food Market / Free Shuttle to Parking in Otemachi
    Elevator Refrigerator Locker Baby Chair / Baby seat Restrooms Cloakroom Coin-operated Locker Public Phone Bus terminal Cafe
    Connecting Walkway▶︎

New Building

  • 9F

    Pastel Hall
    Escalator Elevator Coin-operated Locker Baby Chair / Baby seat Restrooms Wheelchair Access Restrooms Juice Vending Machine

  • 8F

    Food Court “Gourmet Square” / Gift Certificates / Tax Refund Counter / Ticket Agency / Tomonokai / With Card / JTB Travel Center
    Escalator Elevator Baby Chair / Baby seat Restrooms Wheelchair Access Restrooms Juice Vending Machine Restaurant
    Tax Refund
    ◀︎Connecting Walkway

  • 7F

    Kimonos & Kimono Accessories / Women’s Clothing / Arts & Crafts Gallery / Nursing Care Goods
    Escalator Elevator Baby Chair / Baby seat Restrooms Wheelchair Access Restrooms

  • 6F

    Golf, Sports, Fitness, Outdoor Goods / Jewelry / Eyewear & Hearing Aids
    Escalator Elevator Baby Chair / Baby seat Restrooms Wheelchair Access Restrooms

  • 5F

    Men’s Fashion
    Escalator Elevator Baby Chair / Baby seat Restrooms Wheelchair Access Restrooms
    ◀︎Connecting Walkway

  • 4F

    General Merchandise & Fashion Goods
    Escalator Elevator Baby Chair / Baby seat Restrooms for Ladies Wheelchair Access Restrooms Cafe

  • 3F

    Women’s & Men’s Boutique Shops
    Escalator Elevator Baby Chair / Baby seat Restrooms for Ladies Wheelchair Access Restrooms

  • 2F

    Women’s Fashion
    Escalator Elevator Baby Chair / Baby seat Restrooms for Ladies Wheelchair Access Restrooms

  • 1F

    Global Boutiques / Accessories / Foreign currency exchange machines
    Escalator Elevator Baby Chair / Baby seat Restrooms Wheelchair Access Restrooms Juice Vending Machine Cafe AED Foreign currency exchange machines

  • BF

    Parking Area
    Elevator Baby Chair / Baby seat Restrooms Wheelchair Access Restrooms Juice Vending Machine Parking Lot
    ◀︎Connecting Walkway

Refrigerator LockerRefrigerator Locker Baby Play AreaBaby Play Area Baby Chair / Baby seatBaby Chair / Baby seat Powder RoomPowder Room Coin-operated LockerCoin-operated Locker Rest AreaRest Area CloakroomCloakroom RestroomsRestrooms Restrooms for LadiesRestrooms for Ladies Wheelchair Access RestroomsWheelchair Access Restrooms Smoking AreaSmoking Area Public PhonePublic Phone Store InformationStore Information Juice Vending MachineJuice Vending Machine Cell-phone Charge Service(Paid)Cell-phone Charge Service(Paid) CafeCafe Parking LotParking Lot EscalatorEscalator ElevatorElevator Ostomate-compatible restroomOstomate-compatible restroom Bus terminalBus terminal AEDAED RestaurantRestaurant Foreign currency exchange machinesForeign currency exchange machines

Brand

Detailed Rules for Consumption Tax Exemption Procedures

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